When you subscribe to Unlimited Multimedia or Unlimited Workflow (you pay a monthly fee for RealLegal products and services) and register E-Transcript Manager, a billing account is set up for you automatically. You can access the account to create multiple billing accounts, add authorized users, and view the number of signatures used. See How do I set up multiple billing accounts? for instructions on creating multiple billing accounts.
To access your billing account:
Go to https://sign.reallegal.com/ and log in with your My RealLegal/Signatures user ID and password. The E-Transcript Signatures Home page opens.
Click Edit My Billing Accounts.
Click the account name link that is in the Account Name column.
You have the following options:
To allow people to draw signatures from the account, click the Authorized users link.
To review who has used signatures, click the Signatures used link.
Note about the Purchasing Signatures option: If you are subscribed to the Unlimited Workflow or Unlimited Multimedia plan (that is, you pay a monthly fee for RealLegal products and services), you do not need to purchase signatures. RealLegal provides signatures as part of your subscription. If you need more signatures, contact reallegalsubscriptions@thomsonreuters.com. Credit card signature purchase is no longer available.
Court reporters, if you use Reporter Edition, your production department may be able to provide you with signatures.
To change when the reminder that appears when your signatures for the account are getting low, type a number in the Notify me when the balance reaches field.
If you made any changes in Step 4, click the Save button.